FAQ – Frequently Asked Questions
Here the publisher will be able to find answers that may further assist in evolving the business in the correct manner without any doubt.
1 - Why is my ad pending?
Everyad isdulyverified byour system,and for your validation the announcement by the promoter must be on air, placed by the free listing site you have chosen, without any change in its content. This verification occurs in a maximum of 20 minutes, and the publisher must refresh the page (my adcentral) by clicking F5 on your keyboard.If the status remains pending the promoter should delete (click the red dot) and redo the ad immediately. We suggest that the publisher make the registration in various of ad free sites to not keep repeating the same site and fall into the possibility of SPAM (by the ad free site chosen) because with that your ad will not run and thus will not be validated by the system Telexfree. We recommend you to complete the publishing process, click on the ad link, already within your My Adcentral, to check whether the ad actually is available, published by the free ad site you've chosen.
2 - How do I receive proceeds of the ads published?
After completing a week, a sequence of seven days of publication, the gain will appear in the virtual office (BO), in field format Disclosure accounts 99TELEXFREE already released for sales (customers) and transfers (promoters), and only within a week will be released for re-sale (under contract).
3 - How to register a new promoter on a specific side of the binary network?
Important: PLEASE NOTE THAT IT IS NOT AT THE TIME OF REGISTRATION WILL DEFINE SIDES! The systemTelexfree only recognizes the desired side, so that a new promoter may enter, between the time of payment, ie the activation. The publisher (or sponsor indicator) should leave the key (left / right / balance) on the desired side until the new publisher makes a payment, so the system will recognize the hand, enabling the new promoter to this desired side.
4 - How does the key work?
Select the desired side and click the option to save LEFT (left) RIGHT (right) BALANCE (alternate starting from the left) Left: Once activated, the new promoter will enter on your left. Right: Once activated, the new promoter willenter on your right side. Balance: Once activated,the new promoter will first enter on your left, the second on the right, the third on the left, the forth to the right and so on.
5 - Where to verify the gains in detail?
In your virtual office (BO) exists in every form of gain the value with a dash blue dash underneath. Just click on the value and the gains will be shown in detail summing up to the total value.
6 - When does a promoter's week begin and end?
Every promoter has a specific beginning of the week. Once activated in the system, this will be the start day for the rest of the promoters' week, informed in your virtual office (BO) in the Disclosure tab. Example: DISCLOSURE is Saturday (Saturday) promoter should generate ads from Saturday until Friday, total of seven days to receive (s) account (s). Important: UP-GRADE - What dictates your day of disclosure is the activation of your account (adcentral main). In case of additional purchases (1, 2, 3 or 4 is the maximum) they are linked to the same day of main adcentral page. Following our example, where the activation was made on Saturday (could be any day): If you buy one or more additional on Sunday, you should start publishing of these additional ads only on Saturday.
7 - How do I recover the password?
On the Telexfree site click on FORGOT MY PASSWORD and fill in the fields correctly. The system will send out a new password to your registered email address. Important: Regardless of the email provider you use, check in your SPAM box, as being sent directly from the server, in many cases the new password goes to this folder.
8 - When does the account become active?
We have three situations. First, payments made by bank transferstake time clearing bank in the country, that is up to 48 hours (1 + D). Second, payments made by credit cardsvia intermediaries, activation are automatic for the integration of the systems. Third, payments made with the promoters bonus gains, intra-automatic activation system.
9 - How to receive the earnings?
Within the virtual office (BO) a DATA BANK link exists.In there the promoter will designate a bank account for deposit, you must complete correctly, and especially inform in the operation field if the account is a checking or savings account, only on behalf of the account holders name. Telexfreedoes not pay on behalf of third parties. The right day to request your earnings is every Monday and from next Monday until Wednesday the payments are held within the bank accounts informed.
10 - Are under aged personnel allowed to join Telexfree?
No. Only people with at least 18 years of age can become a promoter.
11 - How to register a new promoter?
All active promoters have their own subdomain in Telexfree to display it to your contacts so that they may make their entries. Importantly, in each web site there is information has to whose site you are on, depicted as Site By near promoters login (just below the flash). In the main page there is also information on whose site it is that the person is registering. It is very important to be on site of the person who indicated you because changes after approval are not permitted or accepted in our system. The promoter, who indicated you, has a way to make sure if anyone actually signed up with him by observing the entirety of those pending: Inside your virtual office in case there are any questions of the new promoters' registration.
12 - Can I transfer my position to someone else?
Yes, TRANSFER OF OWNERSHIP The publisher that wishes to sell its position becomes aware that it can be done only with prior review and acceptance of the company and the position in question is PARTNER, which will entail an expenditure of 10% of position (only PARTNER) at the time of transfer. The seller, through their account telexfree in question must submit a statement of sale to company stating all registration data (seller and buyer) plus the deposit slip, thru the apartura a call (ticket). The deadline to complete the process is up to 10 days. Bank of Brazil Agency 3195-X, checking account: 22793-5.
13 - Is there a certain day to start posting ads from the additional adcentrals?
Yes, because the account of the promoter was already activated (Main Adcentral main), therefore there is already a certain day of the week to start posts of Advertisements. Then the UP-GRADE that will be done as an additional or the same as the four, should obey the same day of the week to commence posting of the ads. Example: The activation of the promoter as anadcentral principal was on a Monday. They decided to do an UP-GRADE on Thursday, activated the four additional (and became Family),in this case they should only start these four additional posts next Monday, and not on Thursday.
14 - When does a Team Builder receive?
All Team Builders qualify in a given calendar month (Jan, Feb, Mar, etc ...) those qualified will have the right to participate the following monthin the quota of 2% of net sales of the company and receive on the 10th of the following month , see example below: 1 - Qualified to TB in May/2012. 2 - Participates in the apportionment of the month of June/2012. 3 - Receives on 10/07 and so on during the contract year.
15 - Can I change the account login for Telexfree?
Yes, the fee for this service is $ 15. The promoter must send to support contact the current login and the login desired, we will verify and having the willingness to change this will take place, once we receive your proof of deposit into the account: Bank of Brazil Agency 3195-X, checking account: 22793-5.
16 - Is there way to switch someone's side in the binary network?
No, after activation, the promoter falls under the diverse network of several other promoters, earnings are being generated and there is no way to switch sides.
17 - Invoice U $ 49.90 within the promotersvirtual office (BO)?
This bill is for the companiesVOIP service, it is not charging, but it also cannot be removed from the system, the promoter should only pay if they want to use the service for a month. Important: paying the bill that is within your BO will be qualifying your sponsor and not yourself.
18 - How to become a Family?
There exist two situations:
19 - How to post your 5 daily ads as a Family?
a) Being a Partner ($ 50 Accession paid) must first acquire aadcentral by clicking the on link UP-GRADE, which is inside your virtual office, buying an additional (paid U $ 289.00). And only after its activation may you buy 4 more additional (U $ 289 X 4 = U.S. $ 1,156) and thus becoming a Family.
b) Being aadcentral (U $ 299.00 Accession paid) should acquire its 4 additional by clicking the link UP-GRADE that is inside your virtual office and paying U $ 1,156
Note: Regardless of the day of activation of additionaladcentrals, you should start posting ads on the same day of its main adcentral.
The procedure is the same as anadcentral, with only one difference at the end:
20 - Why have I not received my binary or residual network ad gains?
Click on the tab Advertise within your BO. 1st - copy the ad; 2nd - Choose a site and make the announcement, at the end copy the link; 3rd - note that in this step there is a MY BLUE ADCENTRAL, clicking on the blue arrow, you will see the additional ones (1, 2, 3, and at most 4) just select the one that the announcement was just made for. Finally click SAVE NOW!
The promoter to have these gains must first be qualified. His qualifications are to have sponsored two people directly, one being directed to his left and the other to his right in the binary network, which should be at least Adcentral (membership $ 299) and also have an active customer plan 99TELEXFREE U $ 49.90 .
21 - How do I check my binary and additional adcentral gains?
Follow the example: Let's say that MR.SMITH has to his left 269adcentrals and 768 additional adcentrals. On his right: 958 adcentral and 5983 additonaladcentral - Calculating the binary adcentral gains (each cycle receives $ 20) Take the shorter leg and discount 1 adcentral, that is your qualifier, in the above example would be 269 minus 1 network, the sum will be= 268 x $ 20 = Gain U $ 5,360 - Calculating the binary adcentral additional gains (each cycle 3/3 receives $ 60) Take the shorter leg of additionals, in the above example, 768 divided by 3 = 265 that is 256 x $ 60 = $ 15,360 total of the binary gains: adcentral and adcentraladditionals – 5,360 + 15,360 = $20,720
22 - How to obtain a bank slip with the updated date?
To have a billet with an updated date, simply login to the account you created with login and password, click invoice (invoices) and then click new slip (billet). It will come out with the today's date, we update every day because our value is in dollars.
23 - How to post one ad daily as a Family?
This benefit is granted only to the 10 Families that make up part of the Team Builder, all other Family systems usually post the five ads daily.
24 - Can I cancel a purchase?
Yes, according to the consumer protection law (Law 8.078/80), you have up to 7 days to cancel the purchase. The Promoter who cancels beyond this deadline (purchases made with credit card or other means), is aware that security system for the CPF is locked and in case you haveother accounts, they will be blocked as well and will only be released upon acceptance of payments with Telexfree at a rate of 10% of the status of the position.
25 - I can no longer post ads in additional 1, 2, 3 and 4. What do I do?
Before you think that this is an error, please contact your sponsor and see he has not become a Team Builder, because this would be to your benefit, being as your one of the 10 familys that helped form this Team Builder.
26 - What are the rules for a new contract next year?
a) In addition to the payment of the new membership, the value in force (or Adcentral Family), the publisher who want to make a new contract for the following year must pay a fee of CRP - Cost Reserve Position (keeping your rights when they make the new contract) in the amount of 20% (twenty percent) of everything that has won the previous year, minus taxes.
27 - Can I have more than one promoter account with the same CPF?
b) The Discloser who still have one or more contracts, may not make a new contract for the following year, with the same CPF / CNPJ.
c) If the publisher has won the contract (12 months), and do not perform the new contract for the following year, is unable to accomplish it even with CPF / CNPJ for a period of one (1) year.
d) The condition of performing the new contract for the following year will be available on the publisher BO on the 1st day of the month prior to termination.
If the termination is day 18/02 of a given year, the condition will find available in BO from 01/01 of that same year. Paying the publisher has reserved its new contract in advance. The condition is available until midnight of the day of the closing of the contract, in our example on 18/02, with no possibility of extension. So the publisher loses the right position.
e) If the publisher has a contract expired and not make a new contract for 2 years, all logins with the same CPF / CNPJ are blocked (same as the current year), as occurs in the case of logins that perhaps are canceled in our system.
Yes, every promoter has a maximum of 90 days to create other accounts from the 1st register. But will only be allowed to create the account below the record with the same CPF.